Archive for the 'Venting' Category

16
Sep
14

Why Do You Keep Doing This To Us?

Sure, free stuff is cool. We all love to get free stuff. Especially when that free stuff is useful. But am I really the only one out there that thinks an upper management mandated employee appreciation day/week is utterly rediculous and counter productive?

I’ve been through five… six of these so far and not once have I felt even slightly more appreciated than I have on an average day. Everyone knows that it’s by command of upper management. Most people realize that it was prompted by some study, somewhere, that says that employees will feel more appreciated when celebrated.

Sure. I feel appreciated by upper management. I truly believe that they appreciate the hard work that us peons put in on a daily basis. Do I feel that our immediate management appreciates us? Of course not.

Would you feel appreciated by a mandated employee appreciation day?

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15
May
10

Night Time Nothingness

I really have to wonder just how much people really think about the world around them, especially the part of the world that doesn’t immediately and obviously involve them.

This all began when I came in to work early for once. I know it’s a real shocker, but try to stick with me for a moment. I found a large stack of trays in need of cleaning and liners, in addition to left over dishes. I mean really, does it take that much of a rocket scientist to realize that if you leave me a lot of extra work to do that I won’t have an equal amount of time to get my own stuff done which leaves that much more work for the next person. It’s a vicious cycle that keeps going until we finally have such a slow day that there is enough time to get both night shift’s work and my own done. Don’t get me wrong, it does happen, but it shouldn’t have to.

I’m not one to complain constantly and throw in the childish “it’s not fair,” to go with it. So once I write this I won’t say another word about it, at least until next time. 😉

In a way I suppose it’s just a matter of people growing up. Places like McDonald’s, Hardees, Burger King, and many others are usually on the front lines when it comes to bringing kids into the work place. Most kids don’t have proper work ethics and it seems to be the place of the large chain fast food restaurants to beat it into them. Sometimes I wish literally. So I guess I should have more patience with the kids when they put more work on me and the others on my shift. The problem is that I have worked night shift in the past. I know that it’s not that busy and that they have plenty of time to get things done. I do know that the grill usually leaves their dishes to the last minute, understandably. But there’s no excuse for not getting just about everything done in the early evening. I have done it before; I know these young kids can too.

Support from the management would help, but they don’t really care beyond their own shift. I have seen it countless times. When people call out for the next shift, there’s rarely any effort made to find replacements or even to let the next manager know. If the managers at night aren’t held accountable for the work done, or not done, on their shift then where is the incentive for hourly managers to do their jobs properly? Most lower level managers don’t receive any incentives beyond making sure that they keep the speed, and once in awhile accuracy, up to par.

Despite all of this, at least there were plenty of happy meal boxes fixed in advance. That’s always nice to see. It could be worse, I suppose. I could be working for Hardees.

24
Aug
09

Breast Money

Does anyone else find it disturbing when some lady pulls money from her bra (or at least I hope from her bra) to pay for something? In my opinion it is entirely too close to actually touching her.

I’ll be perfectly honest with you. I’m a slight germaphobe, or mysophobic if you prefer. I say slight because I can touch dirt and other such items, but I don’t like it and I usually find an opportunity to wash my hands real soon afterwards. If someone’s hands are wet when they hand me money and they’re not dressed for the beach, I’m reaching for my hand sanitizer as soon as they leave my window. In fact, I usually carry a bottle of cheap hand sanitizer in order to not have to leave my window to use the store stuff so often. McDonald’s hand sanitizer is very harsh on the skin if used too often. I tend to get rashes on my hands from it. That’s why I bring my own that has a moisturizer in it.

Back on topic, I can’t get away from this one train of thought. That money is touching her skin intimately, most likely her breasts even. I don’t know her or how clean she keeps herself. Even if she’s a neat freak, that money still picks up the slightest amount of sweat, and it does get plenty hot where I work. That money that touched her chest like that now touches my skin. It’s a middle man to my touching her breast myself. Eww! The thought alone gives me the shivers.

Is it that hard to carry a pocketbook? Or at least a bag you can through in the car. At the very least take your money out where I can’t see you. At least this way I can try to pretend that the bills are moist from the beach or pool or lake or river. And, yes, the money was damp. Ugh.

29
Jun
09

Disgusting Coworkers

I guess to start with I should apologize for not having posted in awhile. (as if anyone is actually following my blog at this point) I’ve had a bit much on my plate, but I’m working on that.

What brought me back so suddenly was something that happened on… Friday that i just couldn’t keep silent about. First of all I have to admit that I didn’t actually see this happen. What I heard was a big commotion between a crew person in the grill and a manager… Let’s call the person… Jean. That’s a fairly safe name. Jean was upset about how she could not serve the customer the chicken they had used. I heard the whole issue and I felt sorry for whoever had done it. This Jean is not the nicest of people on a good day. It’s amazing that Jean is a manager.

A little background here: Our Southern Style chicken is pretty good. The problem on Friday came about because they had not changed the oil in that particular fryer yet. (we have six all together) Anyway, the old grease gave the chicken a darker color to it.

Now for the part that bothered me about it. This is the part that I got second hand, but fits with other things that I’ve seen and heard with Jean. Anyway, a person who was watching saw Jean pick a piece of chicken from out waste bin and give the chicken sandwich out to the customer like that.

For those of you unfamiliar with McDonalds, the waste bin is where food that is messed up or returned from a customer is thrown so that it can be counted later on for inventory purposes.

So in essence she took a sandwich that wasn’t good enough for a customer and replaced it with chicken… that wasn’t good enough for a customer. Go figure.

Yesterday, I left the store manager with a note about what happened and the date and time of the incident. We’ll see how that goes.

edit: at a later date it was explained that it wasn’t a customer that got the bad chicken, but a coworker that took it from the waste bin. Was it really? We’ll never know for sure. If it was… Then I apologize to the aforementioned “Jean.”

28
Jun
09

Cold versus Freezing

I grew up in a household of very mixed temperatures. My mom came from overseas in a northern country. She immigrated over to New Jersey, not the warmest state in my beloved USA. When I was little, 2 to be exact, we moved to a much warmer state. So basically she grew up in cold climates while I grew up in a Southern state with no air conditioning.

I’ll be the first to recognize that people have different views on temperature. My mom alone is quite contrary. She likes it cold. Up until a few years ago she actually needed it cold in the car because she actually had trouble breathing. Nowadays it’s nearly the opposite. She gets bad muscle cramps when it’s cold.

The point I’m trying to get to is that different people see temperatures in different ways. I am extremely affected by the cold while my mom is the opposite.

Want to know how it connects to my job? I have been there for two years now and I still catch a lot of flack about being cold all the time during the winter. But do I say anything when the managers (who came from up North, by the way) complain about the heat during the summer? No. Or at least I didn’t. I resolved that I will bring it up each time one of my managers complains about the heat.

Hot and cold are perspectives. What is cold to one person isn’t always to the other. If I could just get it across to one manager I would be so happy.

10
Jun
09

“Experienced” Managers Need Not Apply

I am so tired of having to deal with managers who either don’t know what they’re doing, refuse to do their job properly, or who know less about this store than I do. Our manager this morning is one that I worked with all the way in the beginning when I first started here. When in my second month of working here she and another woman questioned me on why I got employee of the month so soon and not them. I just shrugged it off, but it was obvious even then that they were slackers and showed little interest in their jobs beyond doing just enough to get their paycheck, earned or not.

We’ve had a change in owners since then. When the new owners took over the new manager asked who on the staff were fit to be raised to management. Our old managers said anyone except for this certain employee, one of the women I just mentioned. Lo and behold who becomes promoted to management? That one particular woman. Just as before when she just coasted by doing her job, she’s now just coasting by doing as little as possible while being as much of a ***** as she can to both employees and customers. As far as I’m concerned that’s the worst thing possible that anyone can do, being rude to a customer goes completely against any and all business sense. I mean, really, these are the people that essentially pay our paychecks. If the customers stop coming, we stop getting paid. End of story. Besides the fact that all they have to do is go to anyone over you and you’ll be fired. I swear I think that the only reason why she’s still here is because she’s been fooling around with the store manager. It has to be something because we’ve had others behave similarly and they’ve been fired after a few complaints.

I’ve got about four more minutes before I have to go back to my prison. At least I get to relieve my sister for break before I have to go back up front. I used to work the back window for ages up until recently. Lately it seems like there’s standing orders to put me anywhere but the back window. This morning I was taking orders until our other order taker came in at around 8:00 this morning. Then I was just shuffled to the front register. And after my break I’ll be in the back window for a short 30 minutes. After that I’ll probably be up front until I go home at 2:00. I am really getting tired of the moving around. I really do miss my drive thru customers. Oddly enough they’re more dynamic and fun than my front counter customers.

* This blog entry was prepared a week or so ago, before I wrote the personnel blog entry naming her PHB.

07
Jun
09

Auto Large Size

I can’t believe the nerve of some people. One of our not so beloved managers, I believe that I decided to call her PHB the other day, decided that we should automatically large size all meals. It ridiculous the lengths that some (this) of our managers will go. We are supposedly in a competition to see which of us under the same owners can sell the most large sized meals, specialty coffees, and cherry pies.

Money is tight for everyone except for McDonalds. You would think that they could be a bit more understanding of the common people. But no, our manager tells us to automatically large size all of the meals. My sister told me that she wasn’t double checking the orders before cashing them out because they should be checking the screen. I refuse to do it automatically though. It’s not right. Of course I have the store manager’s backing on this one. I told him what she had said when he had to fix an order at the window. But she still works here.

And of course the moral of this story is that you should always read the screen when there is one when you go through the drive thru. And always complain if you were over charged. Maybe someday the bad ones will be fired.